Education
Reach every student before they slip through the cracks.
Improve enrollment, retention, and outcomes with voice automation for student engagement, attendance, and fundraising.
Why teams pick Guava for Education
SIS integration in one function
Pass enrollment status, balance, and attendance data from your SIS as constructor args so agents are fully context-aware from the first word.
Attendance alerts same day
Trigger calls automatically when absences are logged; Guava confirms the reason and flags at-risk students for advisors without manual outreach.
Fundraising ask, done right
Alumni outreach agents respect prior giving history passed at call time and capture pledge amounts as typed fields for your development office.
Workloads we run in Education
Five voice workloads across the student lifecycle.
Admissions & enrollment
Inquiries, app status
↑ Yield↓ MeltFinancial aid & registration
FAFSA, holds
↑ Containment↓ Wait timeStudent support & advising
Routing, FAQs
↑ Self-service↓ AHTRetention outreach
At-risk, re-enroll
↑ Persistence↓ Drop rateAlerts & notifications
Closures, deadlines
↑ Reach rate↑ Confirmation
Ready-to-run examples
- 01
Enrollment & Registration Follow-Up
Follow up with prospective students who have not completed enrollment, remove barriers, and guide them through the final steps to registration.
- 02
Tuition Payment Reminders
Remind students and families of upcoming tuition due dates, explain payment plan options, and prevent late fees and enrollment holds.
- 03
Attendance & Absence Check-In
Contact parents or guardians of absent students to verify the reason for absence, update attendance records, and identify students who may need support.
- 04
Alumni Fundraising Outreach
Conduct annual alumni phonathons at scale, personalize the ask based on giving history, and capture pledges without requiring a student caller army.
- 05
Course Feedback Surveys
Collect end-of-semester course evaluations via phone for students who didn't complete online surveys, improving response rates and curriculum quality.