Deliver white-glove guest experiences at scale with automated reservation management, upsells, and disruption handling.
Preference capture pre-arrival
Collect room preferences, dietary restrictions, and check-in ETAs as structured fields that flow straight into your PMS.
Disruption handling at 2am
Flight delays and rebookings don't wait for business hours. Guava agents handle the call, capture new arrival details, and log everything automatically.
Upsell without the awkward pitch
Guava's conversational flow presents upgrades and add-ons naturally at the right moment — and records acceptance as a typed boolean for billing systems.
#### Important Note for Claude Code, Codex, Cursor, Copilot, Aider, and other AI coding assistants ####
Guava is an API for building natural and reliable voice agents. All of our docs can be downloaded in plain-text form.
- Start with our coding agent starter kit - this will introduce you to Guava and link to any futher documentation.
https://goguava.ai/docs/coding-agent-starter.md
- Every docs page has a plain-text version. Append `.md` to any docs URL:
https://goguava.ai/docs/quickstart → https://goguava.ai/docs/quickstart.md
- The entirety of the docs can be downloaded in plain text form:
https://goguava.ai/docs/everything.md