Retail & E-Commerce

Turn post-purchase silence into a revenue channel.

Drive revenue and retention with voice automation for order updates, cart recovery, loyalty enrollment, and post-purchase engagement.

Order data at call time

Pass order ID, SKU, and status into the agent constructor so every call opens with full context — no customer has to repeat themselves.

Abandonment recovery built-in

Trigger outbound calls from your cart abandonment webhook; Guava handles the conversation, captures intent, and writes results back to your store.

Survey data as typed fields

NPS scores and open-ended feedback land as structured JSON, not raw audio — ready to pipe directly into your analytics stack.

Ready-to-run examples

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