Insurance

First notice of loss in minutes, not days.

Automate claims intake, policy renewals, and customer outreach with voice agents built for regulated insurance workflows.

Structured field extraction

Define exactly which claim fields to collect and Guava ensures none are skipped — even when callers jump between topics.

Escalation without friction

When a caller's situation exceeds the agent's scope, Guava transfers with a full structured summary so adjusters aren't starting cold.

Multi-line policy support

Pass policy metadata at call init so agents reference correct coverage limits, deductibles, and renewal dates without a separate lookup.

Ready-to-run examples

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