SOC 2 Type II · HITRUST i1 · PCI DSS L1 · Reports available

Use Cases

Built for industries where voice is mission-critical.

Production-ready Guava code across 13 industries, every example runs from a fresh install in under five minutes.

Healthcare

Voice that ships where compliance matters.

Voice automation for patient access, scheduling and clinical workflows: HITRUST i1 certified, with a BAA on day one.

Insurance

Claims captured. Adjusters on cases, not voicemail.

Automate claims intake, policy renewals, and customer outreach with voice agents built for regulated insurance workflows.

Financial Services & Banking

Where your expertise finds a voice.

PCI-compliant, fully auditable voice automation for loans, collections, onboarding, and fraud prevention.

Utilities & Energy

Proactive outreach before customers call you.

Keep customers informed and engaged with automated outage updates, smart meter enrollment, conservation alerts, and satisfaction surveys.

Telecommunications

Save accounts and sell upgrades before churn happens.

Reduce churn, drive upgrades, and streamline support with voice automation tailored for wireless and broadband providers.

Logistics & Supply Chain

Freight status in real time, not batch reports.

Keep freight moving with automated delivery confirmation, carrier check-ins, claims intake, and compliance data collection.

Retail & E-Commerce

Turn post-purchase silence into a revenue channel.

Drive revenue and retention with voice automation for order updates, cart recovery, loyalty enrollment, and post-purchase engagement.

Hospitality & Travel

Concierge-quality outreach at front-desk scale.

Deliver white-glove guest experiences at scale with automated reservation management, upsells, and disruption handling.

Automotive

Every vehicle. Every milestone. Covered automatically.

Automate service scheduling, recall notifications, lease-end outreach, and financing workflows across your dealership network.

Real Estate

Every lead answered. Every showing booked. Automatically.

Qualify leads, schedule showings, handle tenant requests, and manage the full lifecycle of residential and commercial real estate transactions.

Legal & Professional Services

First contact handled. Billable hours protected.

Streamline client intake, scheduling, document collection, and billing follow-up for law firms and professional services organizations.

Government & Public Sector

Renewals, eligibility, public-record voice.

Reach constituents at scale for benefits enrollment, permit follow-ups, public health outreach, and emergency notifications.

Education

Reach every student before they slip through the cracks.

Improve enrollment, retention, and outcomes with voice automation for student engagement, attendance, and fundraising.

BPO

Handle the volume, keep the quality, keep your people.

The agent-intelligence layer you embed, stay compliant on, and resell as your own, so what you put in front of your client survives a bad call.

AI platforms

Add voice without building the voice stack.

Embed Guava in your AI stack. Your prompts, your data, our voice infrastructure. WebRTC + SIP. Compliance you can hand to your enterprise buyer.

Don't see your industry?

Guava is a horizontal platform. If it involves voice, we can automate it.

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