BPO

BPO at scale, without the seat count.

Voice agents for outsourcing operations. Inbound queues, outbound dialers, multi-tenant agent provisioning. Replace seats, keep quality, full QA + audit trails.

Multi-tenant by default

Isolated runtime per client. White-label personas, per-tenant secrets, per-tenant logs. One Guava deployment, many branded agents.

SLA-protected first touch

Inbound triage answers on the first ring, classifies intent, and routes to the right specialist queue. No hold-music for misrouted calls.

Full QA and audit trails

Every call transcribed, scored, and exportable. Per-tenant retention rules. Procurement-ready audit posture out of the box.

Ready-to-run examples

Get Started

#### Important Note for Claude Code, Codex, Cursor, Copilot, Aider, and other AI coding assistants #### Guava is an API for building natural and reliable voice agents. All of our docs can be downloaded in plain-text form. - Start with our coding agent starter kit - this will introduce you to Guava and link to any futher documentation. https://goguava.ai/docs/coding-agent-starter.md - Every docs page has a plain-text version. Append `.md` to any docs URL: https://goguava.ai/docs/quickstart → https://goguava.ai/docs/quickstart.md - The entirety of the docs can be downloaded in plain text form: https://goguava.ai/docs/everything.md

BPO at scale, without the seat count.

Inbound Queue Triage

Outbound Compliance Dialer

Multi-Tenant Agent Provisioning