For AI platforms
Add voice without building the voice stack.
Embed Guava in your AI stack. Your prompts, your data, our voice infrastructure. WebRTC + SIP. Compliance you can hand to your enterprise buyer.
Live this quarter, not next year.
The parts that are hard and are not your product (latency, telephony, certification) arrive finished. The parts that are your product stay yours.
One callback, your model in the loop.
Add voice to a product that already has an AI assistant. Guava handles the call; your backend handles the reasoning. Install the SDK, point it at your handler, and take calls over WebRTC or SIP.
Your stack does not move
Guava is an SDK and a pair of transports, not a platform you migrate onto.
The same runtime on both channels
WebRTC for the browser, SIP for the PSTN, on the same latency budget: so the experience does not change with how the user dialled in.
Ship this quarter
The hard parts that are not your product arrive finished: turn-taking, barge-in, carrier routing, certification.
Your product, your brand, your margin.
Guava runs underneath your SaaS product as the voice layer. Your customers buy voice from you, and the compliance report comes with it.
Under your brand
The agent is yours as far as your customer is concerned.
Compliance you hand to your buyer
SOC 2 Type II, HITRUST i1 and PCI DSS Level 1 come with the layer. Hand over the audit report instead of spending two quarters earning one.
Concurrency scales with demand
A launch or a seasonal spike does not become a drop-rate incident you had to forecast a quarter ahead.
It sounds like your product, not like a vendor.
A voice and persona tuned to your product rather than a generic assistant, so the channel you embedded reads as part of what your customer already bought.
Your logic, in code
Your model, retrieval and tools stay where they are and keep their own release cycle. Guava owns the channel and nothing above it.
Consistent across channels
The same persona on a browser call and a phone call.
Tuned, not prompted at
Behaviour defined in code so it is testable, rather than in a prompt that drifts.
The report your enterprise buyer asks for.
Certified before your security review starts, so the channel you embedded is not what stalls the deal.
SOC 2 Type II
Independently audited controls, with the report available under MNDA.
HITRUST i1 certified
The implemented, one-year certification, stricter than the legacy CSF baseline.
PCI DSS Level 1
For any payment detail taken on a call inside your product.
BAA available
Where your product touches protected health information, Guava signs a BAA as your business associate.
Auditable per call
Transcript, structured fields and outcome recorded per call, so your customer's review is a query rather than an investigation.
Live in 14 days
Kickoff to a live call in two weeks. Real traffic, not a sandbox.
Install the SDK. Your stack does not move.
An SDK and a pair of transports, not a platform you migrate onto. Point it at your handler and take calls over WebRTC in the browser or SIP on the PSTN.
How platform teams embed it.
Five ways teams embed Guava instead of becoming a voice company.
Embedded voice layer
White-label voice in your product
Telephony · WebRTC · SIP
Carrier-grade connectivity
Compliance you hand to buyers
SOC 2 · HITRUST i1 · PCI
Scale on demand
Burst to peak volume
Your logic, not a prompt
Code, not prompts
What your enterprise buyer will ask.
Do I have to give Guava my prompts or my model?
No. Guava handles the voice channel; your reasoning runs in your stack. You call out to your own LLM, RAG, tools and prompts, and they keep their own release cycle.
What latency should I expect?
Hearing, turn-taking and speech run in one runtime we built and own, so nothing hands off to another vendor in the middle of a turn. WebRTC for the browser and SIP for the PSTN run on the same path, so the experience does not change with how the caller connected.
Can I white-label it?
Yes: that is the common shape. Guava ships as an embedded voice layer inside your product, under your brand, with a custom voice persona if you want one.
What do I give my enterprise buyer for their security review?
SOC 2 Type II, HITRUST i1 and PCI DSS Level 1 come with the layer, and reports are available under MNDA. The channel you embedded is not the thing that stalls the deal.
How long does it take to ship?
14 days from kickoff to a live call for a production-grade deployment. That is real voice traffic, not a sandbox.
Put voice in your product.
14 days from kickoff to a live call, on a layer that keeps your model, your data and your roadmap where they are.