Careers · Hiring in Los Angeles
We hire for the call
that has to be right.
Guava is the voice platform for regulated industries: healthcare, banking, insurance, BPOs, and the calls that have to be right. In regulated production since 2013, trained on 10B+ live agent minutes. If that's the work you want, keep reading.
Why Guava
What we believe.
Three principles. Every hire, every PR, every deal cycle.
Production over papers
We optimize for shipping, not publishing. Every model, every feature is built to work under real load.
Ownership over abstraction
We own the full stack (ASR, TTS, language models) because stitching together third-party APIs doesn't scale.
Reliability over novelty
Our customers can't afford downtime. We choose boring infrastructure when it means 99.9% uptime.
Pedigree
10B+
Live agent minutes
2013
In regulated production since
100+
Production deployments
Stanford
Founding team
MIT
Founding team
NASA
Founding team
What is Guava?
A voice platform for regulated industries. Healthcare, banking, insurance, BPOs, government, calls where the answer has to be right. Built on 13 years of production speech science and trained on 10B+ live agent minutes.
Who we hire
Operators, not theorists. Engineers who ship, sellers who run the cycle, generalists who pick up what's needed. People who'd rather own one thing end-to-end than abstract over four.
Why join now
The platform is in production. The customers are real, the calls are live, the contracts are signed. Early enough to shape the next decade, late enough to skip the part where you're guessing if it'll work.
Benefits
What we offer.
Real benefits. The kind you don't have to read the fine print on.
- Full health, dental, and vision
- Employer 401(k) match
- Gym membership
- Flexible PTO
- Meaningful equity
- Uncapped commission on sales roles
Built in Los Angeles
In-office, in person, on the phone.
Real customers, real calls, real production traffic. We work together in downtown LA, the way calls were always meant to be made.
Open roles
Where we're hiring.
10 open · Los Angeles · Full-time
Account Executive roles can be based anywhere in the US; all other roles are Los Angeles-based.
Engineering
3 rolesMachine Learning Engineer
Build the best tools in voice. You will work across the model lifecycle: designing experiments, training and evaluating models, and shipping them into a production system that handles real, regulated phone calls at scale. This is a hands-on engineering role. You will be close to the data, close to production, and close to the outcomes, because your models directly affect call quality, accuracy, and the trust our customers place in the platform.
View roleSecurity Engineer
Own and mature security across our infrastructure, product, and internal systems. You will work hands-on to reduce risk across our cloud environment and voice pipeline, support our compliance program, and partner directly with engineering to build security into the product rather than bolt it on afterward. This is a hands-on, individual-contributor role. You will be one of the first dedicated security hires at Guava, with real ownership over how our security program is built.
View roleQA Engineer
Own quality across our voice agent platform. You will design and execute test strategies for conversational flows, real-time audio pipelines, and the APIs developers build on, catching issues before they reach production and helping the team ship fast without breaking things. This is a hands-on role that blends manual exploratory testing, talking to and stress-testing voice agents, with building durable automated test coverage.
View role
Revenue
4 rolesEnterprise Account Executive
Own new-logo acquisition across Guava's largest, most strategic accounts, building pipeline from scratch, running complex multi-stakeholder deals, and closing with the organizations that run regulated industries at scale. High-autonomy hunting role selling to both technical (CTO, eng leaders) and business (CRO, COO, VP Ops) buyers in the same cycle.
View roleForward Deployed Engineer
Sit at the intersection of engineering, product, and go-to-market: write code, debug integrations, and unblock deployments, while being on every sales call as the technical voice that turns skeptical buyers into champions. Equal parts technical work and people work.
View roleMid-Market Account Executive
Drive new-logo growth across the mid-market segment, own the full cycle (prospect, run, close) with a focus on speed and strong pipeline across Guava's core verticals. Faster than enterprise, but still selling to technical and business stakeholders, often in the same conversation.
View roleSales Manager
Lead and grow our Account Executive team. You will manage a group of reps selling into our largest and most strategic accounts, and be responsible for the team hitting quota quarter over quarter through coaching, deal strategy, hiring, and disciplined pipeline management. This is a player-coach role: you will spend most of your time developing reps and reviewing deals, but you should be comfortable jumping into a live enterprise sales cycle when a deal needs it.
View role
Don't see your role?
If you think you can help build voice infrastructure that has to work, tell us why.