Release Notes

What's new in Guava.

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May 5, 2026

Headline / Summary

The Guava Agent API gains direct voice configuration, DTMF event support, and call ID access. Campaigns now support custom caller IDs for pre-approved accounts.

New Features

Guava Agent API

• Added voice parameter to the Agent class — voice can now be set directly on the agent.
• Exposed call.id for use in agent code.
• Added support for DTMF events.

Campaigns

• Pre-approved accounts can set their own number as the caller ID for outbound calls.

CLI

• guava deploy can now use .env files to mount secrets.
• One login can now access multiple orgs.

Improvements

• Increased robustness of ASR background noise rejection and short utterance handling.
• Various ease-of-use updates to Guava CLI.

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April 29, 2026

The public SIP gateway is live. Guava agents can receive and place calls over SIP.

Voicemail detection for Guava agents is configurable and testable. Outbound agents, of course!

WebRTC is supported in the Guava CLI

Agent / Call API receives expanded and refined capabilities, including:

• escalation support: the supervisor can escalate calls
• simpler language mode setting for agents

Campaigns API has streamlined outbound campaign creation and modification

one-time passwords (OTPs) replace magic links for login/authentication.

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