Talk to Guava

Trained on

live agent minutes

Across regulated industries, in production since 2013.

The voice platform for regulated industries. Built for calls that have to be right.

Trained and tested on a decade of regulated voice production. Built for companies where compliance and call resolution aren't optional.

Get a working agent in 10 mins Talk to Sales

Trained on10B+live agent minutes

13 yrsin regulated production

<200msturn-taking latency

99.9%uptime SLA

65+fine-tuned workflows

14 daysfrom kickoff to live call

Sub-1send-to-end call latency

100+regulated deployments

How Guava is different

Most voice AI tries to be your brain. Guava gives voice to yours.

Other vendors compress your business logic into a 4,000-line prompt — then hope the model doesn’t hallucinate when the call goes off-script. Guava plugs into your CRM, your EHR, your workflow engine through code, not prompts. Your systems stay the brain. We handle every second of the call.

Stitched voice AIMulti-vendor orchestration with compliance added afterward.

GuavaOne platform. One log. One accountable team.

Architecture

Four vendors integrated by your team

One unified voice system

Accountability for the call

Split across vendors and your team

Guava owns every second

SOC 2, HITRUST i1, PCI

Layered on after the stack is built

Designed into the system

Hallucinations on hard calls

Compound across each handoff

Caught by the supervisor agent

Time to first live call

Months of integration work

14 days from kickoff

Production scale

Mostly demos and pilots

100+ regulated · 10B+ minutes

Developer experience

Quick start in 10 minutes.

From terminal to a live call — without trading away compliance.

Read the docs

Install

One command gets you the guava CLI and Python SDK installed globally.

curl -fsSL goguava.ai/cli | sh

Installs to /usr/local/bin/guava.

Create

Scaffold a new agent project with starter code, dependencies, and a config file.

guava create my-agent

Get your key from API Keys and a number from Phone Numbers.

Deploy

Push your agent to Guava’s cloud. It answers calls and streams conversations here.

guava deploy up ./my-agent

Track status in Deployments. Every call appears in Conversations.

All on day one ·

SOC 2Type II Certified

PCI DSSLevel 1 Compliant

HITRUSTi1 Certified

Enterprise-readySSO · BAA · Residency

AI guardrailsSupervisor · Audit trace

Where Guava ships

Powering the calls that run regulated industries.

BPO

Replace seats. Keep quality. At BPO scale.

Inbound queues. Outbound dialers. Multi-tenant, multi-language. Full QA and audit trails. Slot Guava in where you used to staff seats — without the ramp, the churn, or the SLA exposure.

See BPO

HEALTHCARE

Patient care, perfectly coordinated.

Intake. Prior auth. Stars and HRA outreach. Chart chase. RCM follow-up. Built on a decade of regulated healthcare voice.

See healthcare

AI COMPANIES

Ship voice in your product without becoming a voice company.

Embed Guava in your stack. Your prompts, your data, our voice. Sub-1s latency, WebRTC + SIP, compliance you can hand to your enterprise buyer.

See AI platforms

INSURANCE

Claims captured. Adjusters working cases, not voicemail.

FNOL spikes. Renewal stacks. Eligibility loops. Lead qualification. Our agents handle intake and routing so the work stays in motion.

See insurance

BANKING

Lending and collections, on script every call.

KYC. Cash advance. Loan servicing. Collections. Identity verification on the call. Built for the regulated runtime banks already trust.

See banking

GOVERNMENT

Citizen services at the bar of public trust.

Benefits enrollment. Permits. Public-health outreach. Emergency notifications. Audit-grade. Accessibility-first.

See government

Why this is different

What makes Guava one of a kind.

Built as one system.

ASR · LLM · TTSDialog controlCompliance engineSupervisor agent

One stack. One log. One team to call.

Designed for the regulated call.

SOC 2 IIHITRUST i1PCI DSS L1BAA available

Independently audited. Reports available under MNDA.

Wired to the numbers you’re measured on.

Pickup rateLive agent rateCapture rateTransfer accuracy

Every metric your CRO already reports on.

Stanford · MIT · NASA

Speech engineering pedigree behind the proprietary stack.

Trained on 10B+ minutes

Of regulated production calls trained into the system.

100+ deployments

Across BPOs, hospitals, and financial services since 2013.

Per-tenant runtime

Isolated sandbox, outbound-only network, credentials never in logs.

Built into the call centers of

Top 5 US debt collectorFortune 500 healthcare BPOTier-1 issuing bankNational pharmacy benefit managerHospital revenue-cycle leaderFederal credit union networkAmLaw 100 services firmInsurance carrier — top quartile

100+ deployments · 13 years in regulated production · named accounts available under MNDA